Property Management Services
As more and more people are investing in real estate, it is essential not only to buy well but ensure that your investment is keeps on keeping on!
That’s why it’s important to have your property managed by someone you can trust.
It’s also important to have all the facts upfront from the beginning, so there are no hidden surprises.
Both Nadia and Karen have extensive property management expertise and are happy to tailor a management program to suit your individual requirements. We manage a select number of properties and work on a quality management, not quantity management basis.
‘We ensure every property is managed as if it was our own’
No matter what stage you are at, either buying your first investment property or looking for an agency to manage your port folio, we can help every step of the way.
We have included some of the common questions we are asked about Asset Management and the process of renting your house, however please feel free to contact our office for more advice
HOW DO WE BEGIN
Once we have been contacted by you, our property Manager will meet with you to discuss your needs and desires with regard to renting your property. We will then inspect the property, and form a marketing plan. Before any marketing of the property can take place, an Exclusive Authority to Act as a Managing Agent must be signed. All aspects of the agreement will be explained in full, and you will receive a copy for your records.
HOW ARE TENANTS SELECTED?
Once an Exclusive Authority has been signed, applications can be received immediately. Each applicant will pay a letting fee equivalent to one weeks rent, which acts as a holding deposit.
Applicants are asked to provide photo identification, proof of income and at least 2 non related business references. All applications will be submitted to you, and should there be more than one at a time, your decision will be the final say. We like to make sure that our owners are satisfied with the tenants that will be occupying their property. Reasons for refusal of an unsuccessful applicant DO NOT have to be given.
Once a suitable tenant has been selected, a Residential Tenancies Agreement act will be signed, and the lease will begin. You will be notified in writing of the tenancy commencement, length of tenancy and amount the property will be rented for.
Our tenants are also checked against the National Tenancy Database.
WHAT IF I AM GOING OUT OF THE COUNTRY?
We currently have many rental properties where the owners are out of town, interstate and even overseas.
With the introduction of the internet and satellite phone systems, there are not many places in the world where we will not be able to keep you as informed as you require with your properties progress.
Monthly statements can be emailed to you, and all rental payments can be made electronically. Any deductions (e.g.- management fees, rates etc) are taken out before your income is sent so that what you receive is COMPLETELY Yours. There is no calculation necessary on your behalf.
We also have the ability to pay any relevant bills on your behalf whilst you are absent. These may include, but are not limited to Strata levies, council rates, water rates etc. Please just ask and we will be happy to meet your needs.
BONDS
At the start of each lease, the tenant will be required to pay a bond. The bond is made up of 4 weeks rent. A $100 pet bond is also required should there be pets allowed at the property.
The bond is held as security by the Bond Administrator, until the time the lease is ended and all final inspection conditions have been met.
MANAGEMENT FEES
PLEASE NOTE: All fees are tax deductible.
FULLY FURNISHED PROPERTIES
In some instances it may be more convenient for a landlord to let their property fully furnished. This is a personal decision and one that will need to be made on an individual basis. Your property manager will be able to advise you what manchester, crockery, furniture and appliances are needed and what items, if any need to be removed prior to tenancy due to value or personal reasons.
LETTING FEES
At the commencement of each tenancy, there will be a charge of 2 weeks rent plus GST. As of 1st April 2007, it is illegal to charge a leasing or ‘option’ fee from the tenant to be offset against this amount.
PROPERTY CONDITION REPORTS
A Property Condition Report will be conducted before the initial tenancy commences. It is a detailed report stating the condition and maintenance of the premises, with photographs taken to ensure the property is kept at the standard at which it is rented out at. Both the owner and the tenants receive a copy, sign and date it, which then becomes a legal document.
INVENTORY REPORTS
If you intend to lease your property fully or partly furnished, an inventory report listing all items in the premises is required. These reports are checked off at the commencement and termination of the lease along with the property condition report.
INSPECTIONS
Inspections of properties are carried out after the initial 6 weeks of a tenancy commencing, and then every three months. Inspections give us the opportunity to not only monitor the properties’ condition, but check on any maintenance that the property may need. A report will then be sent to you outlining the findings of each inspection.
At the end of a tenancy, a final inspection will be completed. The property will be checked off against the initial Property Condition Report to make sure that no damage (i.e. marks to walls, more than normal wear and tear of flooring etc) has occurred.
All tenants are asked to have the carpets professionally steam cleaned and house suitable for inspection and re-letting at the time of the final inspection.
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. By choosing the right team to manage your assets, you will save time, money and enjoy the benefits of your investments without the hassles.
We wish you success with your property and hope to hear from you soon.



